Shipping & delivery

Delivered ready to ride

How we prepare, pack and deliver your road bike anywhere in Europe, or hand it over in person in Beverwijk.

Processing

Processing times

Every bike is checked, tuned and packed by our mechanics before it leaves Beverwijk. Orders are processed within [1 to 3] working days after we receive your order confirmation, or your bank transfer where that applies. You get a tracking number by email as soon as your bike ships.

Delivery times and costs

Destination Delivery time Cost
Netherlands, Belgium, Luxembourg [2 to 4] working days [€49]
Germany, France, Denmark, Austria [3 to 6] working days [€69]
Rest of the EU [5 to 9] working days [€89]
Local pickup in Beverwijk By appointment Free

Delivery times start from dispatch. Prices include VAT. Remote regions and islands may take longer. Shipping to non-EU countries (including the UK and Switzerland) is available on request and may involve customs duties paid by the buyer.

Assembly

How your bike arrives

Your bike is fully tuned in our workshop, then partly disassembled so it travels safely in a protective box.

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Fully tuned, in the box

Gears indexed, brakes adjusted, wheels trued and tyres inflated before packing. You only attach handlebars, front wheel and pedals.

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Simple final assembly

Takes about [30 to 45] minutes with basic tools. Our step-by-step guide is included, and we are happy to help by email.

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Pickup: fully assembled

Collect from our workshop and we hand over your bike completely assembled. A bike fit can be booked on the same day.

Local pickup in Beverwijk

Choose “Local pickup” at checkout and we will contact you to schedule a time. Bring your order confirmation and a photo ID. Pickup address: Nieuwe Kade 9, 1948 NJ Beverwijk, by appointment only.

On delivery

Please inspect the box in the presence of the courier. If it is visibly damaged, note this on the delivery receipt or refuse the parcel, and email a photo to info@terra-bikes.com within 48 hours. Carrier damage is always resolved at no cost to you.

Questions about delivery?

We are happy to help with tracking, delivery times or pickup.

Contact Us

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